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Refund Policy

Last Updated: January 6, 2025

On this page

  1. 1.Our Refund Policy
  2. 2.Why We Don't Offer Refunds
  3. 3.Before You Purchase
  4. 4.Cancellation Policy
  5. 5.Technical Issues
  6. 6.Payment Disputes
  7. 7.Changes to This Policy
  8. 8.Questions

No Refunds Policy

MrHOST operates a strict NO REFUNDS policy. All payments for our services are final and non-refundable under any circumstances.

1.Our Refund Policy

We do not offer refunds for any of our services, including monthly subscriptions, additional room purchases, or administrative fees. This policy applies regardless of usage, cancellation timing, or reason for dissatisfaction.

2.Why We Don't Offer Refunds

  • Server Resources: Once allocated, server resources cannot be reclaimed or resold
  • Infrastructure Costs: We incur immediate costs for maintaining premium infrastructure
  • Service Commitment: We allocate dedicated resources upon payment
  • Fairness: This policy ensures fair pricing for all users

3.Before You Purchase

We strongly encourage you to:

  • Review our pricing structure and service offerings carefully
  • Test our free services or contact us for demonstrations before committing
  • Contact our support team with any questions or concerns
  • Understand that all payments are final and cannot be refunded

4.Cancellation Policy

You may cancel your subscription at any time. Upon cancellation, you will retain access to your services until the end of your current billing period. No refunds will be provided for the remainder of the billing period.

5.Technical Issues

If you experience technical issues with our services, please contact our support team immediately. We will work diligently to resolve any problems. However, technical difficulties do not qualify for refunds.

6.Payment Disputes

If you dispute a payment with PayPal or your payment provider, your access to MrHOST services will be immediately suspended until the dispute is resolved. Chargebacks may result in permanent account termination.

7.Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page and announced through our Discord server.

8.Questions

If you have any questions about our Refund Policy, please contact us before making a purchase:

Discord: discord.gg/PfRCD8R9bz

MrHOST

Public and private HaxBall rooms in seven cities across the Americas. New rooms, updates and support all happen on our Discord.

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